Terms of Service
Blastily • www.blastily.com • Effective Date: September 16, 2026 • Last Updated: September 16, 2026
These Terms of Service (the "Terms") form a legally binding agreement between you and Blastily LLC ("Blastily," "we," "us," or "our"). They govern your use of www.blastily.com and any related websites, landing pages, forms, chat widgets, booking calendars, and client portals (together, the "Site"), our text messaging and email programs, and every service we provide to you.
Please read these Terms carefully. By visiting the Site, submitting a form, booking a consultation, signing or accepting a proposal, making a payment, or otherwise using our services, you confirm that you have read, understood, and agree to these Terms and to our Privacy Policy at https://blastily.com/privacypolicy. If you do not agree, please do not use the Site or our services.
Key points in plain language
This summary is here to make the Terms easier to read. It does not replace the full Terms below.
• Most sales are final. Store credit may be offered at our discretion (Section 6).
• Media outlets, publishers, and platforms control final publication and may edit your content (Section 9).
• We do not guarantee specific results such as sales, rankings, or media coverage (Section 10).
• Text messages are optional. Reply STOP to opt out or HELP for help at any time (Section 14).
• We provide disability accommodations at no extra cost. Just ask (Section 18).
• Your privacy matters. We never share your mobile information for marketing (Privacy Policy).
1. Who We Are
1.1 Business identity. Blastily LLC is a business based in Calgary, Alberta, Canada. Blastily is a public relations and digital brand agency. We provide press release writing and distribution, media placement, advertising placement (including vehicle, billboard, radio, cinema and television, influencer, and online news placements), personal brand and website development, and author and book publishing support.
1.2 Messages you can expect. If you choose to opt in, Blastily may send you text messages about appointment and consultation reminders, project and order updates, publication confirmations, billing notices, and customer support. If you separately opt in to marketing messages, we may also send text messages about special offers, discounts, and service updates. Full messaging terms are in Section 14.
1.3 Contact details. Blastily LLC, 1st Street NW, Calgary, Alberta, Canada. Email: hello@blastily.com. Phone and text: +1 (825) 736-2077.
2. Definitions
In these Terms, the following words have the meanings below:
"Client" or "you" means the person or organization that visits the Site, communicates with us, or purchases or receives our services. If you act for an organization, "you" includes that organization.
"Content" means any text, images, logos, video, audio, quotes, testimonials, data, manuscripts, or other material you supply to us or approve for use.
"Deliverables" means the final work product we create specifically for you under an Order, such as a press release, article, advertisement, website, or formatted e-book.
"Order" means any proposal, quote, invoice, checkout page, statement of work, or service agreement that describes the services you purchase.
"Service Schedule" means the service-specific terms attached to these Terms as Schedules A to D.
"Third-Party Outlet" means any media house, publisher, news website, broadcaster, billboard or transit operator, influencer, social media platform, book platform, domain registrar, hosting company, or other third party that we do not own or control.
3. Eligibility and Authority
You must be at least 18 years old, or the age of majority where you live if that is higher, to use our services or join our messaging programs.
If you use our services for a business or other organization, you confirm that you have the authority to bind that organization to these Terms.
You agree to provide accurate, current, and complete information and to keep it up to date.
4. Our Services
4.1 Scope. The services you purchase, the price, and any timelines are described in your Order. Anything not listed in your Order is not included.
4.2 Service Schedules. The Service Schedules at the end of these Terms apply to the services they describe: Schedule A (PR, Press Release, and Media Placement), Schedule B (Personal Professional One-Page Website), Schedule C (Advertising Placement), and Schedule D (Author and Book Publishing).
4.3 Order of precedence. If there is a conflict, the following order applies, but only to the extent of the conflict: (a) a signed Order or statement of work; (b) the applicable Service Schedule; and (c) the rest of these Terms.
4.4 Changes to scope. Requests that go beyond your Order must be agreed in writing (email is acceptable) and may involve additional fees and revised timelines.
4.5 Subcontractors. We may use qualified employees, contractors, and vendors to deliver services. We remain responsible for the services we have agreed to provide, subject to Sections 9 and 23.
5. Fees, Payment, and Taxes
5.1 Currency. Prices are in Canadian dollars (CAD) unless your Order states otherwise.
5.2 Payment. Unless your Order says otherwise, full payment is due upfront. Work begins only after payment has cleared.
5.3 Taxes. Prices do not include GST or other applicable taxes, which will be added where required by law.
5.4 Payment authorization. By providing a payment method, you authorize us and our payment processors to charge it for the fees in your Order. For recurring services, you authorize recurring charges until you cancel in accordance with your Order.
5.5 Late payment. If an amount is overdue, we may pause work until payment is received. Overdue amounts may bear interest at 1.5% per month (18% per year), or the maximum rate permitted by law if lower, and you agree to pay reasonable collection costs where the law allows.
5.6 Chargebacks. If you have a billing concern, please contact us first so we can try to resolve it. Filing a chargeback for services that were ordered and delivered in accordance with these Terms is a breach of these Terms. In that case, we may suspend services and recover the amount owed, plus any chargeback fees charged to us.
5.7 Discounts and promotional pricing. Discounts are conditional on completion of the purchase. If you received a discount and later request a refund or file a chargeback for any reason, the discount is revoked and the full standard fee will be used to calculate any amount owed or refundable.
5.8 Third-party costs. Amounts we pay to Third-Party Outlets on your behalf (for example, placement fees, ad buys, domain registrations, or influencer fees) are generally non-refundable once paid, unless the Third-Party Outlet refunds them to us.
6. Refunds, Cancellations, and Store Credit
6.1 Final sale. Except as stated in these Terms, in a Service Schedule, or as required by law, all sales are final once the purchase is completed.
6.2 Store credit. In specific cases and at our sole discretion, we may offer store credit toward future purchases instead of a refund. Store credit has no cash value, cannot be transferred, and expires [12] months after it is issued where the law permits expiry. For questions about eligibility, contact us at hello@blastily.com.
6.3 Cancellation after work begins. If you cancel after work has started, fees for work already performed and any committed third-party costs remain payable.
6.4 Your legal rights. Nothing in these Terms limits any right you have under consumer protection laws that cannot be waived by contract, including the Consumer Protection Act (Alberta) and similar laws where you live.
7. Your Responsibilities
7.1 Cooperation and timelines. You agree to provide Content, feedback, access, and approvals by the agreed dates. Delays on your side will extend the timeline. If you do not respond to reasonable requests for [60] days, we may place your project on hold or close it, and fees for work already performed will be non-refundable.
7.2 Accuracy. You are responsible for the accuracy of all facts, claims, statistics, credentials, awards, and testimonials in your Content, and in any draft you approve.
7.3 Rights and consents. You confirm that you own or have permission to use all Content you give us. You also confirm that you have obtained written consent from every identifiable person who appears in, or is quoted in, your Content, including consent from a parent or legal guardian for anyone under the age of majority.
7.4 Lawful claims. You are responsible for ensuring that your Content and advertising claims comply with applicable laws and standards, including the Competition Act (Canada), the Canadian Code of Advertising Standards, the U.S. Federal Trade Commission Act and Endorsement Guides, and any industry rules that apply to health, financial, legal, or other regulated claims. You must be able to support any performance or results claim.
7.5 Approvals. When you approve a draft, proof, or design, you accept responsibility for its contents. Please review everything carefully before approving.
7.6 Messages to your own contacts. If we send emails or text messages to your customers or contacts on your behalf, you confirm that you have obtained all consents required by law, including under Canada's Anti-Spam Legislation (CASL) and the U.S. Telephone Consumer Protection Act (TCPA), and that you will promptly share any opt-out requests you receive.
8. Prohibited Content
We may refuse, pause, or stop work on any Content that we reasonably believe is unlawful, defamatory, hateful, harassing, sexually explicit, misleading, infringing, invasive of privacy, promoting violence, promoting deceptive financial schemes, or otherwise likely to harm Blastily, a Third-Party Outlet, or the public. We are not obligated to review Content for legal compliance, and our decision not to object to Content is not legal approval of it. Where we refuse Content under this Section, we may, at our discretion, offer store credit for unused services.
9. Third-Party Outlets, Publishers, and Platforms
9.1 No control. We do not own or control Third-Party Outlets. Each outlet decides whether and when to publish, where Content appears, the headline, how long a link stays live, whether a link is followed or indexed, and whether Content is labelled as sponsored or advertorial.
9.2 Editorial changes. Third-Party Outlets may edit, shorten, rewrite, retitle, add disclaimers to, or remove Content to meet their own editorial guidelines and standards, including after you have approved it. By using our services, you acknowledge and accept that we are not responsible for changes made by a Third-Party Outlet.
9.3 Rejection or removal. If a Third-Party Outlet rejects or later removes your Content, we may, at our discretion, offer a comparable alternative placement or store credit. We do not guarantee that published Content will remain online permanently.
9.4 Outlet names and logos. Any use of a Third-Party Outlet's name or logo (for example, "As Seen On" badges) is subject to that outlet's trademark policies, and you are responsible for that use.
9.5 Third-party terms. Services that rely on third-party platforms (such as search engines, social networks, book platforms, domain registrars, hosting companies, and messaging carriers) are also subject to those platforms' terms and policies, which may change without notice.
10. No Guarantee of Results
Public relations, advertising, and publishing results depend on many factors outside our control. We do not guarantee any particular result, including sales, leads, website traffic, search rankings, followers, media interviews, awards, bestseller status, verification badges, knowledge panels, or revenue. Past results and case studies do not guarantee future outcomes.
11. Intellectual Property
11.1 Your Content. You keep ownership of your Content. You grant us a non-exclusive, royalty-free licence to use, copy, edit, format, and distribute your Content as needed to perform the services, including submitting it to Third-Party Outlets.
11.2 Deliverables. Once you have paid in full, we assign to you our rights in the final Deliverables created specifically for you, excluding Blastily Materials and Third-Party Materials described below.
11.3 Blastily Materials. Our pre-existing and generally used templates, frameworks, code, processes, tools, and know-how ("Blastily Materials") remain ours. To the extent Blastily Materials are built into your Deliverables, you receive a non-exclusive, perpetual licence to use them as part of those Deliverables.
11.4 Third-Party Materials. Stock images, fonts, plugins, and other third-party materials are licensed under their own terms, which you agree to follow.
11.5 Drafts and concepts. Unused drafts, concepts, and alternative designs remain our property unless your Order states otherwise.
11.6 Moral rights. To the extent permitted by law, each of us waives moral rights under the Copyright Act (Canada) as needed for the other to use the Content or Deliverables as described in these Terms.
11.7 Site content. All content on the Site belongs to Blastily or its licensors. You may not copy, reproduce, or reuse it without our written permission.
12. Portfolio and Testimonials
Unless you tell us in writing that you do not want this, we may list your name and logo and link to your published work in our portfolio and marketing. We will only publish your testimonial or review with your consent, and you may withdraw that consent for future use at any time by contacting us.
13. Confidentiality
Each of us will keep the other's non-public business information confidential and use it only to perform or receive the services. This does not apply to information that is or becomes public (including Content published at your request), was already known, is independently developed, or must be disclosed by law. We will honour embargo requests on a best-efforts basis, but Third-Party Outlets control their own publishing schedules.
14. Text Messaging (SMS) Program Terms
14.1 Program description. Blastily LLC runs two separate text messaging programs. Non-marketing messages cover appointment and consultation reminders, project and order updates, publication confirmations, billing notices, and customer support. Marketing messages cover special offers, discounts, and service updates. You can opt in to one, both, or neither.
14.2 How you opt in. You opt in by actively checking the relevant unchecked consent box on one of our forms, or by another clear affirmative action that we record. Consent to receive text messages is optional. It is not a condition of any purchase, and you can submit our forms, including with your phone number, without agreeing to receive text messages.
14.3 Message frequency. Message frequency varies. You may receive up to 4 marketing messages per month, plus non-marketing messages as needed for your appointments, projects, and account.
14.4 Costs. Message and data rates may apply to messages we send to you and messages you send to us. If you have questions about your text or data plan, please contact your wireless provider.
14.5 How to opt out. You may cancel text messages at any time by texting "STOP" to +1 (825) 736-2077. We will reply with a single text confirming that you have been unsubscribed, and we will not send you further text messages after that. Other common opt-out words, such as END, CANCEL, QUIT, and UNSUBSCRIBE, also work. If you would like to rejoin later, simply opt in again the same way you did originally, and messages will resume.
14.6 How to get help. If you are experiencing issues with the messaging program, reply with the keyword "HELP" for assistance, or contact us directly at hello@blastily.com or +1 (825) 736-2077.
14.7 Carrier liability. Carriers are not liable for delayed or undelivered messages.
14.8 Your phone number. You confirm that you are the account holder or an authorized user of the mobile number you provide. If you change or give up that number, please text STOP from it first or tell us so that we can update our records.
14.9 Canadian recipients. For recipients in Canada, we send commercial electronic messages only with consent as required by CASL. Each message identifies Blastily and includes a way to unsubscribe, and we process unsubscribe requests without delay and within 10 business days.
14.10 Privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. If you have any questions regarding privacy, please read our Privacy Policy: https://blastily.com/privacypolicy.
15. Email and Other Electronic Communications
By providing your email address, you agree that we may send you emails needed to deliver services, such as confirmations, invoices, and project updates. We send marketing emails only with your consent or where the law otherwise permits. Every marketing email includes an unsubscribe link, and we process requests within 10 business days. You agree that notices, agreements, and other communications we provide electronically satisfy any legal requirement that they be in writing.
16. Calls, Video Meetings, and Recordings
With notice to you at the start of a call or meeting, we may record or transcribe it (including with automated note-taking tools) for quality, accuracy, and record-keeping. If you do not want a call recorded, tell us at the start and we will not record it. You agree not to record calls or meetings with us without our consent.
17. Electronic Signatures
You agree that clicking "I agree," checking a box, typing your name, or signing through an electronic signature tool is a valid signature, with the same effect as a handwritten signature under the Electronic Transactions Act (Alberta), the U.S. E-SIGN Act, and similar laws.
18. Accessibility and Disability Accommodations
18.1 Our commitment. Blastily is committed to providing equal access to our Site and services for people with disabilities, consistent with the Alberta Human Rights Act and other applicable human rights and accessibility laws. We design our Site with the goal of meeting the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. See our Accessibility Statement at [ACCESSIBILITY STATEMENT URL].
18.2 Requesting an accommodation. If a disability affects your ability to use our Site, complete a form, review a document, meet a deadline, or communicate with us, please contact us by email at hello@blastily.com, by phone or text at +1 (825) 736-2077, or through a person you trust. Examples of accommodations we can provide include:
these Terms, our Privacy Policy, proposals, and proofs in alternative formats, such as large print, accessible digital documents, or a plain-language summary;
communicating in the way that works best for you, such as email instead of phone calls, captioned video meetings, or written summaries after meetings;
reading documents aloud to you by phone before you agree to them;
extra time to provide Content, review drafts, or give approvals, without penalty; and
including a support person, interpreter, or authorized representative in meetings.
We provide reasonable accommodations at no additional charge. We will respond to accommodation requests within [5] business days and will work with you in good faith to find an effective solution.
18.3 Alternative ways to give or withdraw consent. If you cannot use a checkbox, form, or keyword because of a disability, you may give or withdraw consent (including consent to text messages) by email, by phone, or through an authorized representative, and we will record your choice. Consent will always be voluntary, and you will never be pressured to give it.
18.4 Assistive technology and representatives. You may use screen readers, voice recognition, magnifiers, and other assistive technologies with our Site and services. You may also authorize a support person or legal representative (such as an attorney under a power of attorney, a guardian, or a trustee) to communicate and make decisions for you, subject to reasonable verification.
18.5 Your privacy. You do not need to disclose a diagnosis to receive an accommodation. Any disability-related information you choose to share will be kept confidential and used only to provide the accommodation, as described in our Privacy Policy.
18.6 Accessibility of Deliverables. When we build websites or digital materials for you, we apply reasonable accessibility practices, such as logical headings, readable colour contrast, and mobile-friendly layouts. Unless your Order includes a formal accessibility audit or remediation service, we do not guarantee that Deliverables fully meet WCAG, the Americans with Disabilities Act, the Accessibility for Ontarians with Disabilities Act, or any other accessibility law. You are responsible for supplying accessible Content (for example, image descriptions and video captions) and for maintaining accessibility after handover. Third-Party Outlets control the accessibility of their own websites and platforms.
19. Acceptable Use of the Site
You agree not to: (a) use the Site for any unlawful purpose; (b) submit false information or impersonate anyone; (c) submit another person's phone number or email address without their permission; (d) use bots, scrapers, or automated tools to access the Site or submit forms; (e) introduce malware or try to gain unauthorized access to our systems; (f) interfere with the Site's security or operation; or (g) harass, threaten, or abuse our team or other users.
20. Third-Party Links
The Site and our Deliverables may link to third-party websites and tools. We are not responsible for their content, privacy practices, or availability, and a link does not mean we endorse them.
21. Privacy
Our Privacy Policy explains how we collect, use, and protect personal information, and forms part of these Terms. For any privacy questions, please review our Privacy Policy at https://blastily.com/privacypolicy.
22. Disclaimers
We will perform our services with reasonable care and skill, consistent with generally accepted industry standards. Except for that commitment and any warranty that cannot be excluded by law, the Site and services are provided "as is" and "as available," and we disclaim all other warranties and conditions, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Nothing on the Site or in our services is legal, financial, tax, or medical advice.
23. Limitation of Liability
23.1 Cap. To the maximum extent permitted by law, our total liability for all claims relating to the Site, the services, or these Terms will not exceed the fees you paid to us for the specific service giving rise to the claim during the 12 months before the claim arose.
23.2 Excluded losses. To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost data, loss of goodwill, or reputational harm, even if we were told they were possible.
23.3 Exceptions. Nothing in these Terms excludes or limits liability for fraud, gross negligence, wilful misconduct, death or personal injury caused by negligence, or any other liability that cannot be limited under applicable law.
24. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Blastily and its owners, employees, and contractors from third-party claims, losses, and reasonable legal costs arising from: (a) your Content; (b) your breach of these Terms; (c) your violation of any law or third-party right, including intellectual property, privacy, publicity, and defamation claims; and (d) messages sent to your contacts at your direction without the consent required by law.
25. Suspension and Termination
We may suspend or end services if you do not pay, breach these Terms, submit prohibited Content, or behave abusively toward our team. Either party may terminate an Order if the other party materially breaches it and does not fix the breach within 14 days after written notice. When services end, fees for work performed and committed third-party costs remain payable. Sections that by their nature should survive (including Sections 5 to 7, 9 to 13, and 22 to 30) will survive termination.
26. Events Outside Our Control
We are not responsible for delays or failures caused by events beyond our reasonable control, including outages of the internet, platforms, or carriers; changes to Third-Party Outlet policies; carrier message filtering; natural disasters; public health emergencies; labour disputes; or government action.
27. Dispute Resolution
If a dispute arises, please contact us first at hello@blastily.com with a written description of the issue. Both parties agree to try in good faith to resolve it within 30 days, and may agree to mediation in Calgary, Alberta. If the dispute is not resolved, either party may bring it before the courts of the Province of Alberta sitting in Calgary, and both parties submit to their jurisdiction. Either party may use small claims court where eligible. If you are a consumer and the law where you live gives you the right to bring a claim in your local courts, nothing in this Section removes that right.
28. Governing Law
These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada that apply there, without regard to conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
29. Changes to These Terms
We may update these Terms from time to time. We will post the updated version on the Site with a new "Last Updated" date and, for material changes, give reasonable notice by email, text message, or a notice on the Site. Updated Terms apply from the date they are posted, but they will not change the terms of an Order you have already paid for unless you agree. Continued use of the Site or services after the update means you accept the updated Terms.
30. General
Entire agreement. These Terms, your Order, and our Privacy Policy are the entire agreement between us about their subject matter. Severability. If any part of these Terms is found unenforceable, the rest remains in effect. No waiver. Not enforcing a right is not a waiver of it. Assignment. You may not assign these Terms without our written consent; we may assign them as part of a reorganization, merger, or sale of our business. Relationship. We are independent contractors, and nothing creates a partnership, joint venture, or employment relationship. Interpretation. Headings are for convenience only, and "including" means "including without limitation." Language. The parties have requested that these Terms and all related documents be drawn up in English. Les parties ont exigé que ces conditions et tous les documents connexes soient rédigés en anglais.
31. Contact Us
Blastily LLC
1st Street NW, Calgary, Alberta, Canada
Email: hello@blastily.com • Phone and text: +1 (825) 736-2077 • Website: www.blastily.com
Schedule A: PR, Press Release, and Media Placement Services
A1. Final sale and store credit. All sales are final once the purchase is completed. In specific cases and at our discretion, we may offer store credit toward future purchases under Section 6.2.
A2. Writing and revisions. Your Order states the number of revision rounds included. If your writing fee is discounted, you are limited to one correction per article. A "correction" means fixing factual or typographical errors or making minor wording changes. A "rewrite" means changing the angle, structure, or a substantial portion of the article. Additional corrections and all rewrites incur an extra fee.
A3. Approval and submission. We submit Content to Third-Party Outlets only after your written approval (email is acceptable). Changes requested after submission may not be possible and may involve outlet fees.
A4. Modification by publishers. Once an article is submitted and approved, the publishing house may still modify it to meet its internal guidelines and editorial standards. Some media houses keep full editorial control and may rewrite or adjust your Content to fit their style. We are not responsible for any modifications made by a publishing house or other Third-Party Outlet, as described in Section 9.
A5. Images. We accept a maximum of one image per article, unless you have purchased one of our advanced PR packages. Additional images incur an extra cost. Outlets may crop, replace, or omit images, and you confirm you have the right to use every image you provide.
A6. Online publication only. This service is strictly for online publication and does not include print or hard-copy placements, unless your Order expressly says so.
A7. Social media promotion. We do not automatically promote your publication on social media unless this is expressly included in your paid package. If you would like social media promotion, please ask about our promotional packages.
A8. Completion of sale. The sale is final and complete once we provide you with the publication link or other proof of publication. After that point, no further changes or edits will be made unless we agree to an additional service agreement. Correction requests made to an outlet after publication are subject to that outlet's approval and any fees it charges.
A9. Timing, links, and indexing. Publication timelines are estimates and depend on each outlet's schedule. We do not guarantee that links will be "follow" links, that pages will be indexed by search engines, or that Content will remain live for any set period.
A10. Discounts and refunds. If you received a discount and later request a refund for any reason, the full fee will be charged and the discount revoked, as described in Section 5.7.
Schedule B: Personal Professional One-Page Website
B1. Payment and refunds. Full payment is required upfront before work begins. All sales are final once the website has been designed and delivered. Refunds are available only if work has not yet started, less any non-recoverable payment processing and third-party costs.
B2. Scope and deliverables. This package includes a one-page professional website with: (a) a custom layout based on your branding and preferences; (b) sections for your bio, services, contact details, and other Content you provide; and (c) a mobile-friendly, responsive design. One round of revisions is included after the initial design, and additional revisions incur extra charges. If your package includes an e-book, we will format and publish it upon completion.
B3. Content and timeline. You must submit all text, images, and other Content within the agreed timeline. The entire process, including the website and any e-book, will be completed within 4 to 6 weeks after we receive full payment and all required Content. Delays in submitting Content will extend the timeline accordingly.
B4. Hosting and domain. We will provide hosting and domain registration as part of the package for [INITIAL HOSTING AND DOMAIN PERIOD, E.G. 12 MONTHS]. Where possible, the domain will be registered in your name. Renewals after that period are your responsibility. After launch, website management, security, and maintenance are entirely your responsibility, and we are not responsible for technical issues, updates, or troubleshooting once the website is delivered.
B5. Publishing and completion. Once the website is published, the contract is closed and no further updates or changes will be made. If an e-book is included, it will be published upon completion, after which the contract will also be closed. Any post-launch updates or modifications require a new service agreement and will be billed separately.
B6. Maintenance and future updates. Ongoing monthly updates are not included. Any future changes will be treated as a separate service and charged accordingly.
B7. Ownership and liability. Upon final payment, you own the rights to your website design and Content, subject to Sections 11.3 and 11.4. We are not responsible for issues arising from website management, security breaches, hosting failures, or third-party service problems after the website is published. If available, we can provide a backup of your website for a fee.
B8. Your website's legal compliance. Unless your Order includes it, you are responsible for your own website's privacy policy, terms, cookie consent, form consent language, and accessibility compliance, as described in Section 18.6.
B9. Privacy and confidentiality. Your personal and professional information will be kept confidential and will not be shared with third parties without your consent, except with service providers who help us deliver your project, or as otherwise described in our Privacy Policy.
Schedule C: Advertising Placement Services
This Schedule applies to vehicle, billboard, radio, cinema and television, influencer, and online news advertising placements.
C1. Availability and quotes. All placements depend on availability and confirmation by the Third-Party Outlet. Quotes are valid for [14] days unless stated otherwise.
C2. Creative and approval. You must provide or approve creative materials by the deadlines in your Order and in the outlet's specifications. Outlets may reject creative that does not meet their standards, and resubmission may involve extra fees or delays.
C3. Advertising rules. Your advertising must comply with the Canadian Code of Advertising Standards, the Competition Act, applicable broadcasting rules, and, for U.S. audiences, the Federal Trade Commission rules. Influencer and sponsored content must clearly disclose any paid or material relationship, and you must not ask anyone to hide it.
C4. Flight dates and proof of performance. Proof of performance is provided as supplied by the outlet (for example, photos, affidavits, or airing logs). Minor variations in location within the same market, time slot, or rotation are not a breach. Make-goods for missed placements follow the outlet's policy.
C5. Influencers. Influencers are independent third parties. We do not control their conduct, audience response, post performance, or statements they make outside the campaign, and posts may be removed after the agreed campaign period.
C6. Cancellations. Once a placement is booked with an outlet, the ad buy is non-refundable unless the outlet refunds it to us.
Schedule D: Author and Book Publishing Services
D1. Your copyright. You keep the copyright in your manuscript and book.
D2. Platform approval. Book platforms and retailers decide whether to accept, list, price, or remove titles. We do not guarantee approval or continued availability on any platform.
D3. Accounts and royalties. Where possible, publishing accounts are set up in your name, and royalties are paid by the platform directly to the account holder. We do not receive your royalties unless your Order states otherwise.
D4. ISBNs and registration. ISBNs, copyright registration, and legal deposit are included only if listed in your Order.
D5. Your manuscript. You confirm that your manuscript is original or properly licensed, does not defame or infringe anyone's rights, and has been fact-checked by you. You are responsible for any legal, medical, or financial statements it contains.
D6. Ghostwriting. If we write content for your book, the rights in that content are assigned to you once you have paid in full, and you may publish it under your own name. We will not publicly claim authorship of your book unless you agree.
D7. Sales and reviews. We do not guarantee book sales, rankings, reviews, or bestseller status, and we do not buy or create fake reviews.
By proceeding with a purchase, you agree to these Terms of Service and the applicable Service Schedules.